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FAQs

All our products are made from premium Italian Sterling 925 Silver and approved by the Egyptian Stamp Authority.

Orders usually arrive within 2-5 working days anywhere in Egypt upon placing the order.

We accept returns and exchange requests that can be placed via our Instagram Chat within 14 working days given the piece is unworn and in its original packaging. Refunds are processed post product check by SYLVÉA via Instapay or Mobile Wallets.